Returns & Exchanges

At Astr, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that finding your perfect fit is effortless and stress-free.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the request process and attach it securely to your package.

• 3.
  Pack and Ship

  Place the items in their original packaging, ensuring all tags are intact, and drop off the parcel at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse inspects your return, we will issue a refund to your original payment method within 5-7 business days.